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SolutionsAppointment booking

From first ring
to booked appointment.

Answering the phone is half the job. Luna Front finishes it — capturing the details, following your booking rules, and putting the appointment on your calendar, around the clock.

BooksReschedulesConfirms

Messages aren't bookings

Why taking a message still loses the appointment.

A message is not a booking

Answering services take messages. Messages need callbacks, and callbacks race the caller's next search.

Booking rules live in someone's head

Consult-first services, deposit policies, who a caller can ask for — when only your best staffer knows the rules, the phone depends on them.

Rescheduling eats your desk's day

Every change is a call, a hold, a calendar hunt. It's necessary work that steals time from the people in front of you.

First ring to booked

Your booking rules, followed on every call.

1

Configured to your booking logic

Your services, your team, hours, and rules — set up during onboarding, followed on every call.

2

Captures and confirms

It gathers exactly the details you require and confirms them with the caller before anything lands on your calendar.

3

Reschedules and cancels too

Changes are handled in the same call — reschedule-first, so the slot stays filled instead of going empty.

4

Confirmations that stick

The caller picks text, email, or both, and the confirmation goes out that way — so the appointment exists in their pocket, not just your calendar.

Booking questions

How appointments actually land on your calendar.

Usually — and we confirm yours before you commit, including telling you if it's one we'd need to look at first. The integration work is ours, not yours. Your front desk is live and answering calls within 5 business days; text messaging activates on carrier approval, typically 10–14 business days after we receive your EIN. There's nothing for your team to install or learn.

It follows the rules you set — services, durations, who can be booked, and required details — and confirms with the caller before booking. Anything outside those rules is flagged for your team instead of guessed at.

Where your policy requires one, it can text the caller a secure payment link — card numbers are never read or stored over the phone.

See all questions →

If it doesn't cover its plan fee in 30 days, you aren't charged it.

Month-to-month, no cancellation fee. The one-time $299 setup is not refundable, so it is the most you can be out. How the guarantee works →