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Med spas

Your providers are with clients.
Your phone shouldn't wait.

Med spa revenue runs on high-value treatments booked by phone — and the calls come during treatments, after hours, and in bursts your front desk can't absorb. Luna Front answers every one, qualifies the inquiry, and books it by your rules.

Hear it answer · (855) 591-3366

Answers 24/7 as Waverly Med Spa — our demonstration practice, not a real business.

Book a consultation · (855) 591-5862

Our own line — it books your 15 minutes with our team on the call and confirms by email.

Dramatization. Illustrative example — not a real client, and not a recording of a real call.
Voices and depicted persons are AI-generated.

The Reality

Why the phone loses in a med spa.

Treatments monopolize the team

During a service, the phone competes with the client in the chair — and the client in the chair wins. The caller books with whoever answers.

Inquiries come after hours

People research aesthetics in the evening. When the desk is dark, tomorrow's consultation is being booked somewhere that picked up.

Not every call books the same way

Consult-first treatments, deposits, provider preferences — booking rules that live in your best staffer's head don't scale to every ring.

How Luna Front Handles It

Configured to your business, run for you.

1

Answers in your med spa's voice

Greeting, services, pricing posture, tone — configured to sound like your own desk, not a call center.

2

Qualifies the consultation

Treatment interest, timing, the questions you'd ask — captured consistently, with high-value inquiries flagged.

3

Books by your rules

Consult-first flows, deposit policies, provider matching — followed exactly, with capture-and-confirm booking into your calendar.

4

Escalates what needs you

Clinical questions route to your providers — Luna Front never gives medical advice — and no call ends without a defined outcome.

Questions

What med spa owners ask.

Yes — booking logic is configured per service during onboarding. Treatments that require a consultation get booked as consultations; ones that don't book directly. The rules are yours; we implement and maintain them.

It routes to your providers. Luna Front never gives medical or clinical advice — that's a hard rule, not a setting. It captures the question, sets expectations, and escalates by the protocol you choose.

It never claims to be a person. If a caller asks whether they're talking to one, it tells them plainly and carries on helping — but it doesn't open with an announcement. It answers as your practice, in your voice and script, and its job is to sound like a knowledgeable member of your team and to book like one.

See all questions →

Free, instant, nothing stored

Three tools, set up for a med spa.

If it doesn't cover its plan fee in 30 days, you aren't charged it.

Your first plan fee isn't charged until 30 days after go-live — and only if Luna Front booked enough in those 30 days to cover it. If it didn't, that month is never billed. The one-time $299 setup fee is charged at signup and is not refundable, so the most you can be out is that $299.

No lock-in

Every plan is month-to-month. Cancel any time, no cancellation fee.